Delivery Information
The delivery fee is calculated by the size and weight of the items, plus the delivery location. Multiple items can be fit into one box. You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs.
Once your order has been fulfilled, it will ship to you according to the following timetable:
| Destination | Transit Time |
|---|---|
| Sydney, Melbourne & Brisbane Metro | 1-2 business days |
| Regional NSW, VIC, QLD & ACT | 2-3 business days |
| Country NSW, VIC, QLD & SA | 3-5 business days |
| WA, TAS, NT North QLD | 6-9 business days |
(NOTE: All transit times listed above are a guide only and are not guaranteed)
International Orders
Delivery is only available within Australia at this time. Only customers with an Australian billing address can purchase from this website. However if you want to order something and you are overseas please reach out and contact us and we can arrange a quotation for international shipping or help you to organise a collection using your freight forwarder.
Collection
Collection is available from our location in Silverwater, Sydney, NSW. When placing an order on our website there is an option on the final stage of the checkout for Collection. Once your order is ready for collection you will be notified via email or phone.
Due to the nature of the custom products we supply, we provide delivery prices at a standard rate and reserve the right to cancel an order should it become economically unviable to fulfil the order. In these circumstances you will be contacted to discuss alternative options.
When delivering to some locations we may incur increased shipping costs, if this is likely to happen the customer will be contacted to discuss any possible extra delivery charges required.
Examples of delivery locations which may require additional delivery charges are,
- Regional parts of Australia
If you require delivery to one of these areas please to discuss your order.
You may also wish to read more detailed information regarding our terms and conditions.
Additional Questions?
Feel free to get in touch, we’ll be happy to help:
Phone: (02) 97406000
Email: [email protected]